Returns & Refunds

We want every La Nova Grove order to feel thoughtful and carefully handled. 

Return requests

Please contact us with your order number and the reason for your request. Items should be unused and in their original condition.

Damaged or incorrect items

If something arrives damaged or incorrect, contact us with photos within a few days of delivery so we can review it quickly.

Final sale items

Customized, worn, or clearance items may not be eligible for return unless there is an issue with the order.